Privacy Policy

Busan Cultural Tourism Festival Organizing Committee (the “Committee”) values your personal information and complies with the Personal Information Protection Act of the Republic of Korea. This Privacy Policy explains how personal information is collected, used, retained, and protected on this website.

1. Purpose of Processing

The Committee processes personal information for the following purposes only, and does not use it for any other purpose without obtaining separate consent.

• Handling inquiries and providing responses
• Receiving applications for festival programs, events, and volunteer participation
• Notifying winners of events and delivering prizes
• Compiling statistics for service improvement

2. Items Collected

Category	Items
Inquiries / Bulletin boards	Name, email address, contact number, content of inquiry
Program & volunteer applications	Name, date of birth, contact number, email address, address
Automatically generated	IP address, access logs, cookies, browser and device information

3. Retention and Use Period

Personal information is destroyed without delay once the purpose of processing has been achieved. Where retention is required by law, the information is kept for the period prescribed by that law.

• Records on consumer complaints or dispute settlement: 3 years (Act on Consumer Protection in Electronic Commerce)
• Website visit records: 3 months (Protection of Communications Secrets Act)

4. Provision to Third Parties

The Committee does not provide personal information to third parties, except where the data subject has given prior consent or where required by law.

5. Rights of Data Subjects

You may at any time request access to, correction of, deletion of, or suspension of processing of your personal information. Requests may be submitted in writing, by email, or by fax, and the Committee will act on them without delay. You may also exercise these rights through a legal representative or an authorized agent.

6. Destruction Procedure

Personal information in electronic form is deleted using technical methods that make the records unrecoverable. Information printed on paper is shredded or incinerated.

7. Security Measures

• Minimising the number of staff handling personal information and providing regular training
• Establishing and implementing an internal management plan
• Restricting access to personal information processing systems
• Encrypting information during storage and transmission
• Installing and updating security programs

8. Cookies

This website uses cookies to store and retrieve usage information in order to provide a customised service. You may refuse cookies through your web browser settings (Tools → Internet Options → Privacy). Refusing cookies may limit the use of some services.

9. Privacy Officer

Privacy Officer	Head of General Affairs, Busan Cultural Tourism Festival Organizing Committee
Contact	Tel. 051-713-5000  ·  Fax. 051-713-5009
Address	2F, 28 Chungnyeol-daero 237beon-gil, Dongnae-gu, Busan 47813, Republic of Korea

10. Remedies for Infringement

If you need to report or seek counselling regarding an infringement of personal information, please contact the following organisations.

• Personal Information Dispute Mediation Committee — kopico.go.kr / 1833-6972
• Korea Internet & Security Agency, Privacy Report Centre — privacy.kisa.or.kr / 118
• Supreme Prosecutors' Office, Cybercrime Investigation Division — spo.go.kr / 1301
• National Police Agency, Cyber Bureau — ecrm.police.go.kr / 182

11. Changes to this Policy

Any addition, deletion, or amendment to this Privacy Policy will be announced on this website at least seven days before it takes effect.